- Call or message us to coordinate any returns at Mckinney Volkswagen or you may email customer service at parts[at]vwpartsnation.com.
- A copy of the invoice will need to be included with the return.
- There is a 20% restocking fee charged against all returned parts less shipping cost. (Return label provided)
- If you pay the return shipping expense we will waive our restocking fee.
- Parts must be resaleable and in the original packaging.
- We cannot take back used parts.
- We cannot take back installed or tried parts.
- Electrical parts are not returnable.
- Core returns must be OEM VW cores in original packaging.
- We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
- Return request need to be within 30 days of receipt.
- An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
- If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.
All returns must be sent to:
Attn: Parts Department
3600 S Central Expressway
McKinney TX. 75070